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Our Clients
Job Id EDDDB9 
Job Title Business Analyst
Location VA
  • Assist with project planning by offering analysis on requirements gathering, training, testing, and producing rollout
  • Lead in requirements gathering and documentation effort as related to:
  • Business processes and mechanical work flows
  • Network technologies
  • Network devices and other components of physical inventory
  • Circuits and other components of logical inventory
  • Other miscellaneous network resources such as IP addresses, telephone numbers, set-top boxes, and other entities
  • Service orders, work orders, and other business documents.
  • Business rules for naming conventions, mechanical processes, and others
  • Non-functional requirements
  • Integration points between systems
  • Mapping of source data for data migration
  • Template specifications
  • Report specifications
  • System security
  • Prepare gap analyses, citing differences in customer requirements and product functionality
  • Lead in UAT and other required testing activities and system sign-off efforts
  • Participate in training documentation and delivery
  • Coordinate with customer support on product issues
  • Identify business issues and apply product solutions
  • Review and assess customer issues and change requests and screen them according to customer priorities, contractual obligations, and XXXXX business approaches
  • Support the change management and product management procedures from a business perspective
  • Perform product demonstrations as necessary to introduce the customer to the product
  • Develop and support a collaborative relationship with the technical team and end users from the customer side
  • Participate frequently in on-site visits required by the implementation/support plan for varying periods of time
  • Report to PS Project Manager on a weekly basis or instantly on the occurrence of urgent issues according to the company standard reporting practices including:
  • Milestones completed and action points
  • Open issues
  • Time spent for specific task completion
  • Expenses

    • B.A., B.S., or higher

    • 5 years experience with enterprise-level application software technical implementation and expertise in applying technology to meet customer needs
    • IT networking or telecommunications experience from both a technical and business perspective
    • Experience with relevant telecom BSS/OSS applications
    • Knowledge in preparation of requirement specifications on technical and business levels

    • Familiarity with System Integration methodologies
    • Familiarity with Data Migration methodologies
    • Understanding of software development lifecycle and corresponding XXXXX procedures
    • In-depth knowledge of XXXXX Professional Services techniques (or generally accepted implementation and consulting techniques) and corresponding technical practices
    • Understanding of project management methodology and tools for the purposes of contributing to project plans, business proposals, and status reports
    • Ability to gather and understand customer requirements and map them onto XXXXX system functionality
    • Good oral presentation and written communications skills
    • Ability to support end-user training and assist with training delivery
    • Business-like presence and ability to interact professionally with customers at all levels of the customer’s organization, including system users, managers, and senior executives
    • Ability to travel extensively for varying periods of time

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